Privacy policy.

We collect the information you provide, such as your name, email, phone number, billing and delivery addresses, business/GST details, account information, order details and messages or attachments submitted to support. The site may also receive technical information such as IP address, browser/device details, cookies and request/security logs.

We use information to operate accounts and checkout, confirm payments, process and deliver orders, maintain invoices and records, handle cancellations, returns and refunds, answer requests, prevent misuse and improve the store. Information requested at checkout is used for the relevant order and related service communications.

Online payment processing is handled by Razorpay and its payment partners. The store keeps relevant order/payment identifiers, status and amounts needed to verify transactions and reconcile refunds. We do not store full card numbers, CVV, PINs or OTPs. The payment provider handles payment credentials under its own terms and privacy practices.

We share information needed to perform a service with payment processors, delivery partners, hosting/IT providers and communication services that are enabled for the store. We may also disclose information where legally required, for fraud prevention or to establish or protect legal rights. We do not sell personal information.

Order and support communications may be sent using the contact details you provide. Optional WhatsApp order updates use your recorded opt-in; you can update your account preference or ask support to withdraw it for future messages. Marketing permissions, where requested, are separate from information needed to fulfil an order. Do not send sensitive payment credentials through email, chat or attachments.

Essential cookies support sessions, login, security and the shopping cart. Where enabled, analytics or advertising tools may collect usage or campaign information under their own privacy practices. You can manage or delete cookies in your browser and use any preference controls provided on the site. Blocking essential cookies can prevent account or checkout features from working.

We retain information for order fulfilment, support, accounting, fraud prevention and applicable legal recordkeeping needs. When it is no longer needed, it is deleted or anonymised where practical. Access controls and technical safeguards help protect information, but no online system can guarantee absolute security. Keep your password private and report suspected account misuse promptly.

You can review and update account details and contact us to request access, correction or deletion of personal information, or to raise a privacy concern. We may verify your identity before acting and may retain records needed for legal or transaction-related obligations. Withdrawing optional permissions does not affect processing already lawfully completed.

Third-party links take you to services governed by their own policies. We are not responsible for their content or data practices. We may update this policy as the service changes; the date shown on this page identifies the current version.

For privacy requests or grievances, contact Lauzari Goods Private Limited at info@lauzari.in or +91 81818 10972. Business contact address: 13 Patel Nagar, Indira Nagar, Near RLB School, Lucknow, UP 226016, India. Include enough information to identify your request without sharing card credentials or passwords.